ERM – it’s up for debate

We’ve been working with a group of experts via a Delphi study to explore the people aspects of designing an organisation-centred architecture for ERM. (See our post on the 9 April 2008 ‘Designing an Architecture – the People Facet’ for further details.)

We thought that a few of the questions arising from that work would prove interesting topics for discussion on the blog.


Valuing RM?

The importance and value of information needs to be recognised by staff before they will value RM practices. The focus needs to be on their own individual activities and the benefits of information/records management to them.

• How can this individual focus be achieved across all the different staff groups?
• Would other methods (not necessarily individually focused) also work?

RM – cuddly or not?

RM/IM need to be respected as essential functions but you don’t need to make them likable.

ERM – is it essential?

ERM needs to be seen as essential for the survival and success of an organisation; a competitive advantage not a burden.

• Is this true?
• If so, how do you sell this?
• How could this be achieved?

Theory – no change there then?

The traditional RM principles and theories from the paper world are not fully applicable in the electronic environment.

• Which principles and theories are not applicable?
• Which are applicable?
• And why?

Getting out there

The e-environment requires a proactive approach by records professionals.

• What would such an approach entail?