Colloquium - ERM: Tackling the People Issues Together

Accelerating positive change in electronic records management
Tackling the People Issues Together

Project Colloquium
9 October 2008, Wellcome Trust, London

Wellcome Collection Conference Centre (Franks and Steel Rooms)
183 Euston Road, London NW1 2BE

Most companies say their most important assets are their people, but few behave as if this were true. Change projects typically devote the lion's share of their budgets to technology and processes, not staff issues.
Dawson, MJ and Jones, ML ‘Herding Cats: Human Change Management’ (PwC, n.d.)

• How are we tackling the people issues/aspects of managing e-records?
• Have we got it right?
• Are you searching for new approaches/ideas?
• Do you want to find out what solutions are worth trying and which ones should be avoided?

This free event shares the latest results of a major evidence-based research project taking a strategic approach to accelerating positive change in electronic records management. Discover what you can adopt from the experience of different stakeholders in different disciplines, sectors and countries. Compare your approach and contribute your knowledge and experience to extend the findings and enhance the value of tools/outputs (vignettes) being developed in the project for free use.

• Are you a records/information professional in search of solutions to managing e-records?
• Are you a manager wanting to make effective use of your organisation’s information assets?
• Are you an IT specialist wanting to implement ERM systems and demonstrate their success?
• Are you an employee who wants systems designed to meet your needs and be easy to use?

Then this meeting is a chance for you to learn, influence, share, benchmark and contribute to the challenge of positive change in managing our e-information assets by taking part in a series of discussion forums. Take away fresh insights and benefit from trans-disciplinary and cross-sectoral perspectives and expertise.

Agenda

12.00-12.30 Lunch

12.30-13.00

Introduction
* The AC+erm project - initial findings

Discussion Forum One : Identifying the people issues
* Have we got them right? * Have we identified them all?

Discussion Forum Two : In search of solutions
* What is worth trying? * What should be avoided?

15.00-15.20 Tea

15.20-15.15

Discussion Forum Three : Successful solutions
* How can we ensure they work?

16.15-16.30 Summary & next steps

Our research is focused on electronic records management, not records managers, and on the perspectives of all stakeholders who create and use records. So consider bringing another colleague with you to the meeting or recommending to them that they attend in their own right. For example, if you are a records professional, perhaps someone on your implementation project group, an IT or administrative staff member with whom you have liaised, a senior manager who has expressed an interest, or a lunch-time companion whose ideas appeal to you or make you think.

The registration form is available on the Project website http://northumbria.ac.uk/sd/academic/ceis/re/isrc/themes/rmarea/erm/coll/coll1/

Interim results are available on the Project website http://www.northumbria.ac.uk/acerm/