Actors and Contexts – Phenomenological Analysis of participant responses to the People e-Delhi Study

Round 5, Q1 RM doesn’t require the understanding or involvement of senior managers. RM should be seen as basic organisational infrastructure, like water or computers.

Q2 ERM needs to be pervasive in the organisation, hidden in the background, by use of systems transparent to the user.
These questions focus on the organizational actors—senior managers, records professionals, and staff in general—and on the contexts in which the RM function is found within organizations, contexts which both shape and are shaped by the perceptions of the people involved. Within these contexts, other actors are also present: IT, legal and other professionals and specialists who, like records professionals, have their own specific agendas and interactions with the corporate environment and with other corporate actors. ...
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Phenomenological Analysis is applied to participant responses; this method provides subjective insights into a topic (phenomenon) through the researcher’s exploring it in depth using their experience and imagination. http://webspace.ship.edu/cgboer/qualmethone.html